Avatar Library Choose from more than 120 ready-to-be trained video avatars and have them working on your homepage, product presentation, application form or e-learning area.

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Our leading Video Avatars and Talking Characters provide your customers with a better interactive experience, higher conversions and lower drop-offs.

You are one step away from our animated and multimedia-rich Avatar Library.

If you are interested, please enter your e-mail in the contact form and we will send you the necessary access information.

MORE INFORMATION

  • Features & How it works

    VALUE PROPOSITION

    • Understanding customers' questions written in their own words, even with misspellings and grammar errors
    • Providing the right responses, backed by multimedia and voice - proven +80% correct answers, often approaching 96% positive response rates
    • Getting the message to the user more effectively than the traditional web-self service tools, without human interaction, starting at $0.02-$0.08 per contact
    • Delivering full reports on user's behavior to the web owner
    • 1000's of conversations in real time, proven to reduce up to 70% of queries to helpdesk or call center calls
    • Scalability to adapt to changes of traffic of queries to contact center
    • Continuous and constant quality of answers, 24x7 - very important to clients where consistency is mandatory

    FUNCTIONAL CAPABILITIES

    1. FAQ knowledge base through natural dialogue
    2. Account billing information
    3. 'How do I' resolutions through natural dialog
    4. Up-selling products
    5. Application forms assistance
    6. Natural language capability - understanding customers' questions written in their own words
    7. Scalable high volume multi-session simultaneous care operations
    8. Multilingual text to speech engine
    9. Showing the response with multimedia [upon request]
    10. Showing content directly on website in response to questions
    11. Call center script scenarios embedded
    12. Auto-complete of missed queries
    13. Click to live chat integration if necessary [upon request]
    14. Integrated indexed search engines (incl. Google, Oracle) for DON'T KNOW responses [upon request]
    15. Speech recognition integration [upon request]
    16. Semantic intelligent translation of queries - involving misspellings, prefixes and synonym word choices
    17. Statistical reporting of topics addressed, asked, searched

    InteliWISE's Next Generation of Video Contact Care Agents is a leading innovative solution in the field of customer self-service/self-care. It is a virtual employee - equipped with intelligent software. The agent is able to answer questions like 'How do I.', 'Where do I find' and 'Please show me.', all integrated with traditional e-mail/livechat applications with the ability to be utilized by thousands simultaneously.