InteliWISE MOBILE can serve customers' requests on websites even through videocalls.
InteliWISE provides a universal platform for the creation of intelligent avatars that work through videcalls or videochats on 3G/ 3G/UMTS mobile networks.
Example services based on InteliWISE MOBILE platform include:
- an intelligent, personalized IVR: a live, animated avatar instead of standard boring audio commands;
- an avatar sales agent - recommending the best choice of products in an e-store;
- an avatar customer care agent - responding to clients' questions.