The InteliWISE virtual consultant which helps users to get answers to frequently asked quesstions quickly and precisely

Features

Displays dialogue window (with or without Avatar) during the Web-self service process;
Accepts the users' input questions in natural language;
Verifies questions with FAQ resources;
Responds with answers from resources;
Presents answers that may include product description text, hyperlinks to product presentations or any other form of presentation;
May display objects like drawings, photos and others.

Benefits

No more users lost because they cannot find a quick answer to their questions while contacting customer care;
Intelligent FAQ with Knowledge Base will replace low quality intranet self-search.