A virtual researcher that runs polls and consumer research with online users, using enjoyable dialogue
Features
- Displays the dialogue window (with or without avatar);
- Displays the research form in subsequent dialogue statements;
- Accepts the users' input into specially modified research forms in natural language;
- Verifies the users' input with resources (application form queries, Knowledge Base, Wiki, other);
- Responds with answers from resources;
- Presents answers that may include product description text, hyperlinks to product presentations or any other form of presentation;
- May display objects like drawings, photos and others.
Benefits
- Consumer research that is run by a virtual research person, more user-friendly than traditional polling methods;
- Higher redemption rates;
- Better feedback from clients who fill-out research forms.