This intelligent, virtual Sales Person helps users to go through the complex steps of eSales processes on a company's Website

Features

Displays dialogue window (with or without Avatar) during the eSales process;
Optionally may be displayed contextually – after n seconds of users inactivity during the eSales process;
Accepts the users' input questions in natural language;
Verifies questions with resources (Knowledge Base, Wiki, other);
Responds with answers from resources;
Presents answers that may include product description text, hyperlinks to product presentations or any other form of presentation;
Follows the sales scenario set by a company by displaying the alternative plots;
Prompts users for an action in the scenario;
May display objects like drawings, photos and others.

Benefits

When users tend to quit the eSales process, thus increasing the abandonment ratio, InteliWISE Virtual Sales Person helps to get them back on track and close the transaction;
The sales scenarios help to maximise the closing ratio;
Cross-sale/up-sale functionalities help maximise transaction value per user.