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Overview

Clients

  • NaviExpert

    Supplier of connected-drive solutions, implementation and support of intelligent Search and Help Center.

  • PayU

    Leading global payment system supplier, Help Center integration and support + Virtual Assistant.

  • Home.pl

    #1 hosting and domains service supplier in Poland, Help Center implementation and support with Knowledge Base and integrated Search.

  • Capgemini

    #3 global outsourcing services supplier, pilot project related to project Helpdesk service automation.

  • Northeast Utilities

    Leading energy supplier in US. Pilot project related to customer service automation.

  • Kraft Foods

    #1 food products supplier in the world, Virtual Assistant implementation as part of a training portal.

  • Zielona Linia

    On-premise deployment of Virtual Assistant knowledge base support and Live Chat.

  • Ministerstwo Pracy i Polityki Społecznej

    Implementation and FAQ knowledge base support with Virtual Assistant, entire solution is cloud-based.

  • Ministerstwo Gospodarki

    Cloud-based deployment and service of omnichannel Help Center, handling tens of thousands of requests for Search / Virtual Assistant, Hotline, Live Chat and Video Chat.

  • Central Bank

    Implementation and service for Help Center and Virtual Assistant to support Customer Service.

  • Alior Bank

    Implementation of Virtual Assistant to support mailing campaigns.

  • Citibank

    Implementation and support for the innovative Virtual Branch.

  • Wrocław

    Virtual Assistant implementation and support as part of e-service portal.

  • Warta

    Implementation and support (cloud) for the comprehensive search and on-line processes navigation system..

  • Liberty Direct

    Implementation and service for proactive Live Chat to support on-line shopping process for the leading insurance services provider.

  • AXA Direct

    Implementation and support for a comprehensive instant support solution, with Knowledge Base and Chat.

  • State Farm

    On-premise pilot deployment of AI-powered intuitive search implementation, for intranet use.

  • Bricoman

    Live Chat implementation and support as part of Customer Service and on-line store.

  • Media Martkt

    Live Chat implementation and support as part of Customer Service.

  • Saturn

    Live Chat implementation and support as part of Customer Service.

  • Media Expert

    Live Chat implementation and customization, as part of sales support process.

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