Performance reporting
Reporting & Statistics
Important information on
Customer Experience
Our performance reporting tools provide critical customer information, including the full transcript on exactly what your customers are talking about - and how.
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The Marketing & Sales departments may benefit from
Self Service Statistics
reporting:- Issues customers may be having with your product or service;
- Customer sentiment about your brand;
- Breakdowns in your communication strategy;
- Common keywords customers are using;
- Popular questions to which customers cannot find answers.
Our reporting tool will report on information like:
- What exactly did customers ask for?
- How they formulated questions in their words?
- For which questions they did not find answers on site?
This critical information for your marketing and sales departments can be sent to Google, CRM or Sales Automation systems.
Reporting dashboard
All the reporting is presented in the web-based Control Panel. The access to the Panel and Dashboard is given to our customers, or InteliWISE team sends the reports in the form of e-mails. The performance monitoring can also be integrated with Contact Center Solution
, to obtain more detailed information about customer queries, complaints or suggestions.Register now and check the Panel.
Keywords for Performance Marketing
The important feature of InteliWISE system is that customers type in questions that reflect their true intentions. Those phrases can be key for a successful campaign management – either in AdWords, Bing or for any other performance marketing or SEO. If shoppers leave their contact information, 
