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We provide powerfull tools
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Overview

Live Chat

Comes with intelligent, automated chat assistant, helping customers 24-7, even when live agents sleep.

Sign up now!
  • Key LiveChat features:
  • Flexible integration with CRM, ERP, Call Center software
  • 100% mobile friendly & Full design customization
  • Our team helps with deployment

Trusted by global brands, with hundreds of thousands of chats.

Our intelligent, automated chat resolves frequent customer issues without even engaging with a live agent.

Welcome messages, programmable invites.

Instead of simple chat invitations, it’s powered by Engagement Triggers, that help to reach to different consumer segments, based
on consumers’ visit time, action or behavior.

Just add to your Call Center, ERP, CRM.

This chat integrates easily with many omni-channel call centers, CRM, e-commerce platforms. Perfect for advanced Digital Transformation projects. The set of administration tools will facilitate integration.

  • Chat 2.0

    Professional tool lowering customer service costs, also thanks to our integration with SALESmanago.

  • Get more of them chat

    Professional tool lowering customer service costs, also thanks to our integration with SALESmanago.

  • Compare your salesperson performance

    Professional tool lowering customer service costs, also thanks to our integration with SALESmanago.

Maximizes productivity
of live agents.

Nice-to-operate agent’s Console with instant access to Canned Responses.

Chat operators are usually struggling repeating same, simple questions, in 3-4 concurrent chats. Now, they can all focus on generating new leads or sales, with the ready-to-use integration with Virtual Chat feature. It allows to understand a problem and show a right answer to a user, automatically, before engaging with a chat.

Monitor closely
how your sales grow.

 

Be the first to know which sales person scores the best or what is customer service agent productivity.

Analyze in real time Key Performance Indicators (KPIs) including:

Agents’ performance, by person, time, skills; Case volume & type; Case resolution volume; Interaction volume; Response time; Performance – conversions (Online sales performance); Sales scripts performance; Chat invitations vs. Interactions

Reporting.
A hands-on Customer Engagement

 

 

RFI? RFP? It loves complex, enterprise-class integrations.

The RFIs, RFPs, integrations, tens of advanced functionalities – our team has seen it all. Our broad feature-set and the team’s experience in integration projects will help to deploy the Live Chat in complex customer service and e-commerce related projects.

Pricing

choose your plan
  • Proactive Live Chat

    from just

    $29 SING UP NOW!

    per month per agent,
    billed quarterly

    14-days free trial, Credit Card required

  • Enterprise Edition

    Customized implementation, integrations

    A custom plan based upon your needs. For more information contact our representative at
    office@inteliwise.com or
    +1 (718) 618-4483
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